UPDATED PROTOCOLS TO KEEP YOU SAFE

As we continue to navigate thru COVID we want to take the time to keep you up to date on our procedures that have been implemented for your safety and the safety of our community.

Below is our check in procedure to help with the entry of patients and to assist with social distancing:

• We ask that if you are a new patient that you arrive 30-45 minutes prior to your appointment. During this time, we will complete all signatures needed and make copies of insurance cards.

• We will be completing a pre-screening questionnaire for COVID-19.

• All patients will be required to wear a face mask at all time during their appointment.

• Hand sanitizer will be available at check in and check out for your use.

• There will be no additional family members allowed to accompany patients in the building, unless it is medically necessary to assist the patient. If a family member is needed please contact the office prior to your appointment so that we can prepare for your appointment.

This is not meant to be an inconvenience but will allow us to ensure that there is no bottleneck at our front desk or reception area when you arrive. We will continue to sanitize our common areas between patients. We hope you understand your safety and well-being are our utmost priority. During this time of unprecedented circumstances, we will continue to do our best to implement changes that keep us all safe and well, while still providing you the level of care and service you deserve and are accustomed to from our office. As always, if there are any concerns or questions we can address please let us know!

If you have any questions please contact our office at 972-548-0771.

Thank you,

Heritage Eye Center